They have a period of 14 days to withdraw from the purchase, as long as the packaging has not been opened. The customer will be responsible for the shipment of the unwanted merchandise. The amount paid by the customer will be deducted from the next purchase made.
If the product presents any type of defect or breakdown, you have 7 days to notify it, in case of defect the return will be accepted once the problem has been reviewed in our facilities. At this point, the repair or replacement / return will be carried out if the problem is not corrected within the next 72 working hours from receipt of the product at our facilities.
To request a return it is necessary to contact email@example.com indicating the order number and the item to be returned. (The instructions for the return process will be informed in the reply to the email).
Cancellation of orders:
To cancel orders, contact firstname.lastname@example.org After 12 hours from the request of the order, the order can no longer be canceled.